Get Access ☮ Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight.
Woo, Wow, and Win: Service Design, Strategy, and the Art of Customer Delight
by Thomas A. Stewart, Patricia O'Connell
Binding: Hardcover
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Amazon Page : https://www.amazon.com/Woo-Wow-Win-Strategy-Customer/dp/0062415697
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